職位一: PRODUCT SALES LEADER 產(chǎn)品銷售經(jīng)理-下游產(chǎn)品
Function: Sales
Family: Client Account and Affiliate Origination and Management
Band: LPB
Description
The Product Sales Leader is accountable to grow sales revenue and margins for a specific GEHC product/product range or segment within an assigned geographical (e.g. small country, sub-region) area within a Global Region. The Product Sales Leader executes a coherent product differentiation and commercial strategy for their assigned product/product range or segment and optimizes the use of resources in conjunction with the next level Modality Manager or Regional Manager to cover market potential for his/her product, product range or segment in order to achieve the Operating plan.
The Product Sales Leader is responsible to update product management leaders of evolving market and customer needs to drive the continuous product innovation adapted to local market needs.
The Product Sales Leader has direct management of the Product Sales Specialists (PSS) or Product Specialists (PS) or Applications Specialists (AS) in their assigned geographical sub-region. They will assist and contribute to the coordination of One GEHC account activities in conjunction with their direct Modality Manager or Regional Managers and their teams of Account Managers/Executives to bring maximum business results and customer satisfaction to GEHC.
Key responsibilities include (but are not limited to)
Financial Performance
● Is accountable to achieve Product/Solutions/Service orders and sales OP target for assigned accounts and or territory
● Provide input to deal pricing strategy and ensure pricing compliance for segment opportunities.
● Forecast orders and sales within the applicable sales funnel tools and reports for their products/solutions/services in their assigned territory/accounts
Territory & Account Management
● Create business plans for territory/assigned accounts including, but not limited to opportunity development, competitive strategies and targets.
● Build strong business relationships and formulate account strategies and plans to continuously strengthen relationships within the assigned accounts/ territory. Identify & respond to key account technical and departmental decision makers’ needs and maintain customer contact records in the relevant CRM tools.
● Continuously develop and improve a network of key opinion leaders within the assigned territory.
● Track and communicate market trends to/from the field including competitor data, and develop and lead effective counter-strategies.
Product & Market Expertise
● Maintain up to date detailed knowledge of their product / services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers.
● Maintain up to date market and competitor knowledge related to their product/solutions/services.
● Continuously update their understanding the customers changing clinical and/or operational issues and challenges.
● Create viable product configurations which meet customer needs effectively, while achieving optimum margin for GE.
● Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision making process towards a successful outcome for GE.
● Represent the company at relevant medical conferences and technical exhibitions to promote product/solution and company.
Opportunity management
● Identify and create new opportunities and work with sales leaders and account teams (where applicable) to continuously increase prospect funnel.
● Drive tender/bid process including the needs qualification, vendor selection, quotation and closure of their product/solution/service opportunities to meet orders, sales and margin targets as well as to maximize customer satisfaction assigned territory.
● Create and maintain opportunities in the applicable sales funnel tool and/or CRM tools.
● Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
● Estimate date of delivery to customer based on knowledge of the company's production and delivery schedules ensuring fulfillment of the order is according to customer expectations and enhances customer satisfaction.
Team coaching
● Drives performance management within the team, providing a regular operating mechanism of feedback and coaching and managing the annual appraisal system.
● Is responsible to regularly have “infield coaching” sessions with each one of their team members on for example how to cover opportunities and territory, differentiating and presenting the value of product and managing opportunities. Provides regular, timely and productive development feedback.
● Create regular opportunities to involve the team to share best practices on opportunity management
● Is role-model to team for utilizing GEHC resources and networks to create and manage opportunities
● Regularly provides update to team on company, region product strategies and customer insights.
● Coach and assist the PSS/PS with the differentiation of product offerings during the various stages of the sales process to actively move the customer through their decision making process towards a successful outcome for GE.
One GEHC teamwork
● Contribute to account plans where applicable at accounts covered by account managers/executives.
● Continuously educate and coach account team members on their product/service/solution strategy and offerings.
● Collaborate with and leverage subject matter experts and other resources within GEHC channels to build relationships and secure business.
● Share and follow-up identified leads to other product lines within own accounts and or One GEHC accounts
Compliance
1. Adhere to and uphold highest standards of compliance to relevant international and local Regulatory and GE Healthcare Promotional Codes
● Adhere to all applicable GE and GE Healthcare compliance policies, codes and training requirements
● Identify and report any quality or compliance concerns and take immediate corrective action as required.
Quality Specific Goals
1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
2. Complete all planned Quality & Compliance training within the defined deadlines.
3. Identify and report any quality or compliance concerns and take immediate corrective action as required.
4. Maintain knowledge of and understand all applicable Global Privacy and Anti-Competition Policies and operate within them to ensure that no company policy or Local/ Int’l Law is broken.
5. Maintain knowledge of and understand all applicable Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or local / Int’l Law is broken.
6. Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
Qualifications
1. Bachelor’s Degree or minimum 5 years of selling experience in a medical, healthcare or technical field( e.g. biomedical engineering, medical physics) or Life Sciences field.
2. Previous experience in the Healthcare Industry.
3. Ability to interface with both internal team members and external customers as part of solutions based sales approach.
4. Ability to energize, develop and build rapport at all levels within an organization.
5. Strong capacity and drive to develop career.
6. Excellent verbal and written communication skills in local language as well as good command of English.
7. Ability to synthesize complex issues and communicate in simple messages
8. Excellent organizational skills.
9. Excellent negotiation & closing skills.
10. Strong presentation skills.
11. Able to travel.
12. Valid motor vehicle license.
Preferred Qualifications
1. Proven and progressive previous experience in sales/services/promotion to C-suite and technical decision makers e.g. CEOs, Strategic Planning Directors, Facilities/Estates managers, Biomedical Engineers, nursing staff, medical specialty staff (Anesthesiology, Radiology, Intensive care, Nuclear Physicists etc.)
職位二: PRODUCT SALES SPECIALIST 產(chǎn)品銷售專員-生命科學產(chǎn)品
Band: PB
Description:
The Product Sales Specialist is responsible for creating and winning sales opportunities for their products/solutions/services in an assigned territory, or in a list of named accounts or both. The Product Sales Specialist may work individually in an account or territory, or where applicable act as part of a One GE Healthcare team. The Product Sales Specialist is responsible to maintain the relationship with departmental and technical decision makers in their assigned accounts and where applicable work in conjunction with Account Executives and Managers to gain access to C-Suite decision makers. The Product Sales Specialist is the technical and sales expert for his/her assigned products, solutions/services, and is expected to be able to differentiate GE’s product/solution/service offerings, convey compelling value propositions, lead the opportunity, qualify the customer needs, develop and present solutions proposals and quotations, and respond to customers’ clinical/technical/process questions in order to successfully close technical/solution sales.
Key responsibilities include (but are not limited to):
Financial Performance
● Is accountable to achieve Product/Solutions/Service orders and sales OP target for assigned accounts and or territory.
● Ensure pricing compliance for segment opportunities.
● Forecast orders and sales within the applicable sales funnel tools and reports for their products/solutions/services in their assigned territory/accounts.
Territory & Account Management
● Create territory/account plans including opportunity development, competitive strategies and targets.
● Build strong business relationships and formulate account relationship plans within the assigned accounts/ territory. Identify & respond to key account technical and departmental decision makers’ needs.
● Maintain a network of key opinion leaders within the assigned territory.
● Track and communicate market trends to/from the field including competitor data and develop effective counter-strategies.
Product & Market Expertise
● Maintain up to date detailed knowledge of their product/solution/services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers.
● Maintain up to date market and competitor knowledge related to their product/solutions/services.
● Develop their understanding of the customers changing application and/or operational issues and challenges.
● Create viable product configurations which meet customer needs effectively, while achieving optimum margin for GE.
● Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision making process towards a successful outcome for GE.
● Represent the company at relevant industry conferences and technical exhibitions to promote product/solution and company.
Opportunity management
● Identify and create new opportunities and work with sales leaders and account teams (where applicable) to continuously increase prospect funnel.
● Drive tender/bid process including the needs qualification, vendor selection, quotation and closure of their product/solution/service opportunities to meet orders, sales and margin targets as well as to maximize customer satisfaction assigned territory..
● Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
● Estimate date of delivery to customer based on knowledge of the company's production and delivery schedules ensuring fulfillment of the order is according to customer expectations and enhances customer satisfaction.
One GEHC teamwork
● Contribute to account plans at accounts covered by account managers/executives.
● Educates account team members on their product/service/solution strategy and offerings.
● Collaborate with and leverage subject matter experts and other resources within GEHC channels to build relationships and secure business.
● Share and follow-up identified leads to other product lines within own accounts and or One GEHC accounts.
Compliance
● Adhere to and uphold highest standards of compliance to relevant international and local Regulatory and GE Healthcare Promotional Codes
● Adhere to all applicable GE and GE Healthcare compliance policies, codes and training requirements
● Identify and report any quality or compliance concerns and take immediate corrective action as required.
Quality Specific Goals:
1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
2. Complete all planned Quality & Compliance training within the defined deadlines.
3. Identify and report any quality or compliance concerns and take immediate corrective action as required.
4. Maintain knowledge of and understand all applicable Global and Regional Privacy and Anti-Competition Policies and operate within them to ensure that no company policy or Local/ Int’l Law is broken.
5. Maintain knowledge of and understand all applicable Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or local / Int’l Law is broken.
6. Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
Qualifications:
1. Bachelor’s Degree or minimum 3 years of selling/promotion experience in a medical, healthcare or technical field (e.g. biomedical engineering, medical physicists) or Life Sciences field).
2. Previous experience in the Healthcare Industry.
3. Ability to interface with both internal team members and external customers as part of solutions based sales approach.
4. Ability to energize, develop and build rapport at all levels within an organization.
5. Strong capacity and drive to develop career.
6. Excellent verbal and written communication skills in local language as well as good command of English.
7. Ability to synthesize complex issues and communicate in simple messages
8. Excellent organizational skills.
9. Excellent negotiation & closing skills.
10. Strong presentation skills.
11. Able to travel.
12. Valid motor vehicle license.
職位三: PRODUCT SALES SPECIALIST 產(chǎn)品銷售專員-生命科學產(chǎn)品
Band: PB
Description:
The Product Sales Specialist is responsible for creating and winning sales opportunities for their products/solutions/services in an assigned territory, or in a list of named accounts or both. The Product Sales Specialist may work individually in an account or territory, or where applicable act as part of a One GE Healthcare team. The Product Sales Specialist is responsible to maintain the relationship with departmental and technical decision makers in their assigned accounts and where applicable work in conjunction with Account Executives and Managers to gain access to C-Suite decision makers. The Product Sales Specialist is the technical and sales expert for his/her assigned products, solutions/services, and is expected to be able to differentiate GE’s product/solution/service offerings, convey compelling value propositions, lead the opportunity, qualify the customer needs, develop and present solutions proposals and quotations, and respond to customers’ clinical/technical/process questions in order to successfully close technical/solution sales.
Key responsibilities include (but are not limited to):
Financial Performance
● Is accountable to achieve Product/Solutions/Service orders and sales OP target for assigned accounts and or territory.
● Ensure pricing compliance for segment opportunities.
● Forecast orders and sales within the applicable sales funnel tools and reports for their products/solutions/services in their assigned territory/accounts.
Territory & Account Management
● Create territory/account plans including opportunity development, competitive strategies and targets.
● Build strong business relationships and formulate account relationship plans within the assigned accounts/ territory. Identify & respond to key account technical and departmental decision makers’ needs.
● Maintain a network of key opinion leaders within the assigned territory.
● Track and communicate market trends to/from the field including competitor data and develop effective counter-strategies.
Product & Market Expertise
● Maintain up to date detailed knowledge of their product/solution/services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers.
● Maintain up to date market and competitor knowledge related to their product/solutions/services.
● Develop their understanding of the customers changing application and/or operational issues and challenges.
● Create viable product configurations which meet customer needs effectively, while achieving optimum margin for GE.
● Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision making process towards a successful outcome for GE.
● Represent the company at relevant industry conferences and technical exhibitions to promote product/solution and company.
Opportunity management
● Identify and create new opportunities and work with sales leaders and account teams (where applicable) to continuously increase prospect funnel.
● Drive tender/bid process including the needs qualification, vendor selection, quotation and closure of their product/solution/service opportunities to meet orders, sales and margin targets as well as to maximize customer satisfaction assigned territory..
● Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
● Estimate date of delivery to customer based on knowledge of the company's production and delivery schedules ensuring fulfillment of the order is according to customer expectations and enhances customer satisfaction.
One GEHC teamwork
● Contribute to account plans at accounts covered by account managers/executives.
● Educates account team members on their product/service/solution strategy and offerings.
● Collaborate with and leverage subject matter experts and other resources within GEHC channels to build relationships and secure business.
● Share and follow-up identified leads to other product lines within own accounts and or One GEHC accounts.
Compliance
● Adhere to and uphold highest standards of compliance to relevant international and local Regulatory and GE Healthcare Promotional Codes.
● Adhere to all applicable GE and GE Healthcare compliance policies, codes and training requirements.
● Identify and report any quality or compliance concerns and take immediate corrective action as required.
Quality Specific Goals:
1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
2. Complete all planned Quality & Compliance training within the defined deadlines.
3. Identify and report any quality or compliance concerns and take immediate corrective action as required.
4. Maintain knowledge of and understand all applicable Global and Regional Privacy and Anti-Competition Policies and operate within them to ensure that no company policy or Local/ Int’l Law is broken.
5. Maintain knowledge of and understand all applicable Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or local / Int’l Law is broken.
6. Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
Qualifications:
1. Bachelor’s Degree or minimum 3 years of selling/promotion experience in a medical, healthcare or technical field (e.g. biomedical engineering, medical physicists) or Life Sciences field).
2. Previous experience in the Healthcare Industry.
3. Ability to interface with both internal team members and external customers as part of solutions based sales approach.
4. Ability to energize, develop and build rapport at all levels within an organization.
5. Strong capacity and drive to develop career.
6. Excellent verbal and written communication skills in local language as well as good command of English.
7. Ability to synthesize complex issues and communicate in simple messages.
8. Excellent organizational skills.
9. Excellent negotiation & closing skills.
10. Strong presentation skills.
11. Able to travel.
12. Valid motor vehicle license.
職位四: Indirect Sales Specialist 分銷銷售專員
Band: PB
Description:
Responsible for selling GEHC Life Sciences Products and Services into assigned accounts in a specific geography or territory. Fully qualified sales executives who have advanced beyond the entry level. Individuals are responsible foridentifying and pursuing their own accounts, funnel management, territory management, and meeting defined market share and quota targets. May be responsible for selling products/services into named and new accounts.
Key responsibilities include:
● Achieve annual operating plan by prioritizing selling time to generate sales volume across new business, achieving account penetration and completing territory coverage
● Own funnel management, territory development, and closing deals in territory.
● Develop and implement an annual business plan supporting attainment of quota and market share growth, and update on a quarterly basis, but not limited to opportunity development, competitive strategies and targets
● Maintain identified business to support a balanced sales funnel and accurate profile of customer assets, including keeping track of key decision makers. maintain customer contact records in the relevant CRM tools
● Develop and maintain a high level of product knowledge of GE Healthcare and competitive products
● Develop account penetration strategies for key target accounts and provide management with a quarterly report of progress
● Develop and maintain consultative sales relationships with all key buying influences in each account, including multiple levels within the customer's organization including front desk person, office manager, administrator, directors,CFO, CIO, CEO.
● Ensures knowledge of and compliance with Company policies and quality processes
Qualifications:
● Proficiency in Strategic Selling principles and tools
● Work experience in Life Sciences related industry
● GE Centricity experience/knowledge
● Self starter and independent thinker, with the aptitude to work autonomously
● Robust interpersonal skills, with evidence of teamwork and collaboration
● Exceptional written and verbal communication skills with customers at all levels
● Solid process orientation, demonstrated resource management and allocation experience, and the ability to perform multiple tasks simultaneously