泰事達(dá)機(jī)電設(shè)備(上海）有限公司招聘技術(shù)支持工程師

瀏覽次數(shù)：5321　發(fā)布日期：2011-6-20　來源：本站　本站原創(chuàng)，轉(zhuǎn)載請(qǐng)注明出處

Company Information:

Telstar Far East is a family owned company headquartered in Spain. Telstar Group has global reach; operating in 13 countries (and in over 19 cities) worldwide, including Spain, Germany, UK, Netherlands, Ukraine, Switzerland, USA, Brazil, Argentina and China.

Telstar provides a wide range of solutions to the Life Sciences, Vacuum Technology and Instrumentation market. The company also provides its products and service to over 100 countries.

Job description:

Job title: Service engineer/manager

Report to:

Service Engineer

Responsibilities

· Implement China BSC and lab-freeze dryer Service Management System, be in charge of product installation, preventative maintenance, training and installed base setup in responsible territories, and quick response to service repaired requests from customer/distributors/sales teams.

· Cooperate with the distributors' service team on the service activities such as product installation, service repairs and installed base setup.

· Collaborate with sales, marketing team to follow up the marketing promotion activities, and assist sales team to achieve the sales objectives in responsible territory.

· Deal with the complaint from the customer, sales team and distributors.

· To establish service contracts with customers. And follow up on outstanding payments incurred by the customers after rendering service.

· To schedule, perform and monitor all preventive maintenance of instruments in the assigned area.

Requirements/Qualification

· Bachelor degree in Engineering, Electronics or Bioscience industries.

· High energy, team player and the ability to work under pressure.

· 1 year working experience in laboratory instrument installation and maintenance is preferred.

· Good communication and presentation skills to deal with service activities.

· Good service attitudes.

· Respond to customer/sales force/distributor proactively.

· Good execution, integrity and teamwork are definitely required.

· Willing to travel frequently.